1&1 Internet

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  • Robert Hoffmann (Chief Executive Officer )
  • Michael Scheeren, Chairman of the Supervisory Board

The 1 & 1 Internet AG based in Montabaur ( short 1 & 1 called ) is a German Internet service provider that was primarily known for its Web hosting and broadband products. The company is part of United Internet Group, was established in 1988 by Ralph Dommermuth.

History

The Story of 1 & 1 began with the founding of 1 & 1 EDV -Marketing GmbH by Dommermuth and Wendelin Abresch in 1988. The company initially positioned itself as a service provider for marketing and advertising in electronic media. Datex -J- accesses were offered.

In 1992 Chateau 1 & 1 a cooperation with Deutsche Telekom, at that time still under the brand BTX. From this, the first online service by 1 & 1 revealed about the user can dial into the Internet itself. 1 & 1 took over the complete infrastructure of T-Online, only in 1996, 1 & 1 presented a fully based on our own technology offering.

After 1998 purchased an interest in Schlund Partner AG and this was gradually increased to 100 percent, took 1 & 1 in 1999, the first own data center in Karlsruhe in operation. In order for the market entry is accompanied in webhosting.

In 2000, the United Internet AG was founded, the 1 Internet AG acts as the new parent company of 1 &. Below the subgroup 1 & 1, the entire access and web hosting business of brands 1 & 1 and Schlund Partner is bundled.

Since 2001, 1 & 1 offers in addition to shared hosting and dedicated servers. As part of the CeBit 2002 also a collaboration with Microsoft has been closed, from which emerged a hosting offer on the basis of. NET technology.

United Internet took over in 2005, the Internet portal Web.de, which is operated jointly with GMX now within the 1 & 1 Group by 1 & 1 Mail & Media GmbH.

Since 2007, occurs 1 & 1 in Germany as a complete provider of telephone and Internet connections on. The company continues to focus on the network of Deutsche Telekom, at the same time used but also the infrastructure of Telefónica Germany and QSC AG for the last mile.

In 2010 Chateau 1 & 1 in cooperation with Vodafone and since then occurs also as a service provider.

Locations

1 & 1 began around the turn of the millennium with the international expansion. In particular, the involvement of the parent company United Internet at Afilias plays a role, which offers a prominent position in the implementation of top -level domain. Info. 1 & 1 is responsible for around a quarter of all pre-registrations below the gTLD.

Since 2000, 1 & 1 has offices in the UK and France, from 2003 in the United States. In terms of sales, the 1 & 1 Internet Inc., the most important foreign company by 1 & 1 dar. addition sites exist in Italy, Austria, Spain, Canada, Mexico, Poland and the Philippines.

Products

The product range of 1 & 1 is divided into two areas: in the web hosting segment alongside shared hosting rates also dedicated and virtual servers as well as various e -mail solutions are offered. Moreover occurs 1 & 1 as a registrar of domains, where the actual award by the sister company InterNetX or its U.S. subsidiary PSI-USA Inc. done. In cooperation with the Hamburg provider Jimdo a modular system for websites under the name Do-It- Yourself Homepage been developed. The end of 2009 ended Jimdo and 1 & 1 's parent company, United Internet collaboration. Since then develops 1 & 1, the product internationally under the name " mywebsite " independently on.

Under the name 1 & 1 De - Mail GmbH 1 & 1 offers De-Mail - products as a business solution.

The Access segment 1 & 1 offers DSL connections with flat-rate plans. In addition, voice and data-only tariffs in the mobile network of Vodafone, as well as offered in the future in the network of E -Plus. However, these are only available in Germany, abroad occurs exclusively as 1 & 1 Web Hosting Provider on.

Importance

The 1 & 1 Internet AG is 3.22 million DSL end-users (as of Q2 2012 ) behind Deutsche Telekom and Vodafone number three in the marketing of broadband access in Germany. The June 2007 marketed DSL connections that require a telecom landline connection will either be provided by the telecom or implemented by Telefónica Germany via line sharing ( exclusively via ADSL2 ) and sold under the name 1 & 1 DSL. With the integration of Voice over IP ( 2004), video-on -demand ( 1 & 1 in cooperation with max cathedrals ) and 1 & 1 mobile tariff ( 2007) in the ADSL -based bundle offer is 1 & 1 now quadruple-play provider. Cooperation with max cathedrals was set at 1 January 2012 and converted the existing contracts in appropriate broadband and telephony bundle.

Criticism

1 & 1 came in 2002 in the visor of consumer advocates, as partially surprising clauses were incorporated into the terms of contracts that included asymmetric notice periods to a high degree. This brought 1 & 1 repeated warnings of the consumer centers and finally a judgment of the Oberlandesgericht Koblenz in 2003, which considered this behavior as not permitted.

In early 2007, the Association awards for 0180 special numbers in the 1 & 1 IP telephony tariffs and charges for SMS notifications are also available for existing customers increased without the customer - was granted an extraordinary termination right - as is usual with other providers.

1 & 1 cut in surveys of computer image to the performance of DSL providers several times only "sufficient" from. In the analysis for July 2008 to June 2009 was 1 & 1 15 out of 20 tested providers, in an evaluation in 2009 as the 14th of 18 tested party and an evaluation for 2010, 11 out of 15 tested vendors. The worst single-point evaluation here was mostly of customer service. According to a study by the German Institute for Service Quality in the September 2009 reached 1 & 1 in the area of ​​service is only one place in the lower middle.

In 2010, 1 & 1 but was able to place a total in midfield and in September 2012 established the German Institute for Service Quality 1 & 1 as the second- best Internet service provider for cable Germany.

Also in 2012, reports Der Spiegel in an interview with an employee that the termination complicated method is there to " prevent people cancel ".

Criticism experiences 1 & 1 also by improper handling of the two-week cancellation rights in the new contracts. At the conclusion of a new DSL connection, the default is the fastest possible deployment enabled by the interpretation by 1 & 1 the right of withdrawal is forfeited. Furthermore, several attempts in the past to move flat-rate customers with above-average amount of data by means of a so-called Golden handshake for early termination.

Pictures of 1&1 Internet

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