Checklist

A questionnaire is a set of questions on a specific topic with the aim to determine by interviewing people the actual state of a situation.

This question catalogs can have economic or organizational, scientific or fun backgrounds. On the one hand, the weaknesses and shortcomings of a system, for example, a company can be determined. Furthermore, questionnaires provide scientific information, such as the psychological buying behavior of a customer, whereby the marketing and the product range can be revised. The third point of playful questioning falls somewhat out of character, it is used primarily for entertainment. He reflected for example in tabloids used, in which the preferences of celebrities are displayed. He rarely has to change the function of actual states.

The checklist as a form of the questionnaire is a working tool for the implementation and documentation of measures in quality assurance and assessment of potential risks.

Trade unions, professional associations or industry associations publish checklists and provide assistance to identify hazards and to prevent them by taking appropriate measures. Mostly, the checklists are based on certain standards.

Prüffragenkatalog / Checklist

For the Prüffragenkatalog above all the concept of the checklist will be used interchangeably in the literature. Nevertheless, one can differentiate, the checklist is a specific form of the checklist between the two terms. They generally targets, however, in contrast to the checklist from less to a determination of qualitative deficits (validation), but rather in a way completeness check (verify).

The Prüffragenkatalog is a compilation of questions that attempt to treat all problem areas of the actual condition and systematically find vulnerabilities. Decision -relevant features can be formulated as a question and compiled in a catalog. In the composition of both the logical consideration of the study area as well as the practical experience play a relevant role.

Two objectives need to be aware of when creating. Firstly, weaknesses and deficiencies to be identified and examined for other common solutions to the examination area.

The disadvantage of a detailed Prüffragenkataloges is the large overhead of problem analysis. There is also no general scheme for the preparation of the catalog. The quality of which depends mostly on the experience of the creator. The placement of the Prüffragenkataloges is complex and the complexity of contexts not be open. As the number of questions is limited, the shortcomings of the actual condition may not be recognized. Another disadvantage arises from the fact that the Prüffragenkatalog shows only the already known vulnerabilities and solutions. Particularly effective is the Prüffragenkatalog in routine tasks, as these are controllable and delegable by the use of the catalog.

Possible questions a Prüffragenkatalogs to an employee are questions as to the satisfaction of the work environment or the motivation of colleagues.

Weaknesses catalog

The vulnerabilities catalog contains real typical, complex defects of the organization, including non-compliance with good organizational principles belongs. Experience with weaknesses in practice are used to create the vulnerabilities catalog. On the basis of this you can the weak point in a concrete situation better determine. For each property, the area has its own catalog must be created.

List of defects

The list of defects generated during the analysis of vulnerabilities. The frequencies of occurrence of a defect, for example, incorrect order data are collected and then presented systematically.

Related topics and terms

• FMEA
• Quality Function Deployment