Library reference desk

As a reference librarian is called a company specializing in the provision of information to library users librarian. In contrast to the prestigious reference librarian in the United States are in the German-speaking hardly real specialists in this area of library activity.

In addition to the oral or telephonic information and support to the user at the information desk the Digital gaining information in the form of the provision of information by e -mail or chat information more and more important. International is operated by libraries information system Question Point of meaning.

While many libraries in the English-speaking world to offer a live information via chat, there is as yet only a few German libraries with this Service (Online information ). It can not always, but very often also take people to complete, are not registered users of the library.

An ( directory assistance ) librarians turns to the mailing list RABE, put in the information, and questions are answered quickly usually.