Supply management

The supplier relationship management, also in the German language, usually called supplier relationship management or SRM briefly, involves strategic planning and central control of a company's relationships with its suppliers. The objective of using an SRM system is the close integration of all suppliers to the company and support of procurement throughout the execution of procurement processes. The Supplier Relationship Management Approaches of Customer Relationship Management in the opposite direction of the supply chain are applied. Since each supplier relationship represents the connection between two stages of a supply chain (Supply Chain), SRM provides a portion of the supply chain management (SCM ) dar. findings from the field of SCM are therefore partially transferable to the SRM.

In an SRM system, all sources and all purchasing data, such as information about available products, potential risks, conditions or quality, centrally managed. Supplier and customer are connected with each other online. In this respect, SRM can be understood as a further development of e-procurement. Value added is created by combining all of the knowledge of purchasing data and sources that are available to all applications of a system landscape.

In the four - markets model of trade ( Schenk), the vendor service next customer service, competitive service and internal market service a psycho strategically and tactically important form of service policy dar. means of suitable services, the trade management preferences justify with suppliers, strengthen and protect permanently.

To assess the quality of a supplier as a condition to optimize supplier relationships, supplier evaluation is to be made.