buw Holding

The buw Holding GmbH is the holding company of a German group communication services industry with headquarters in Osnabrück (Lower Saxony ), which operates primarily call center.

The company employs nearly 5,000 people at the ten locations Osnabrück, Münster, Halle ( Saale), Schwerin, Leipzig, Wismar, and Gera, and Pécs in Hungary and Timişoara and Cluj in Romania.


Jens Bormann and Karsten Wulf, who had met at the University of Osnabrück, founded on 3 March 1993 while she was still studying with a starting capital of 2,400 marks in Osnabrück Bormann and Wulf telemarketing OHG.

In 2001 the company was restructured. 2002 founded the club employee learning for life. He primarily supports self-help projects in the Third World.

2003 1.700 people were employed at the sites Osnabrück, Münster and Munich in call centers. A location in Vienna was abandoned after a few years, also the Munich location. The proceeds in 2003 was 30 million euros and increased the following year to 32 million euros. 2004, the number of employees rose from 1,400 to 1,500 employees.

In 2004, this hall, the first site in the new federal states, followed by Schwerin ( 2006), Leipzig ( 2009), Wismar (2012 ) and Gera ( 2013).

The foreign buw locations were opened in the Romanian cities Timisoara and Cluj 2005 Pécs in Hungary and in the years 2011 and 2013.

The Group achieved in 2012 a turnover of 115 million euros in 2013 and employs nearly 5,000 people.

Corporate Outline

The Group is divided into the buw Holding GmbH, which buw consulting GmbH, buw digital GmbH, the solvendi GmbH, buw receivables management GmbH, which dialogum GmbH and Head of Operations, to which the buw operations Osnabrück GmbH, buw operations Münster GmbH that buw operations Halle GmbH, Leipzig GmbH buw operations, the operations buw Schwerin GmbH, Wismar GmbH buw operations, the operations buw Gera GmbH, buw Hungary Kft and the buw Romania SRL. include

Buw operations is the part of the company who operates the operational call center service. In addition, the company offers the range buw consulting advice in the areas of personnel, technology and management. The dialogum GmbH acts as an organizer of business conferences. The solvendi GmbH and buw Receivables Management GmbH offer comprehensive services in the area before and nachgerichtliches collection and dialogorientiertem demand management. The buw digital GmbH specializes in consulting services related to the topic of social media, collaboration and operationalization of digital communication.


In 2006, the company's European Call Centre Award in the category " Best corporate culture." Since 2007 buw was awarded annually to the employer certificate Top Job, 2010 buw as the second best employer of German SMEs (firms in the size class 501 to 5000 employees ) was awarded.

2013 in Halle / Saale by industry and Commerce Halle- Dessau was named the best training company.