CiviCRM

CiviCRM is available in several languages ​​free software for non-profit organizations, associations, foundations, etc. CRM stands for either originating from the profit-oriented economic Customer Relationship Management or for Constituent Relationship Management, where with constituent for non-profit organizations typical contact groups as donors, volunteers, newsletter subscribers, etc. are meant.

History

The development of CiviCRM was started in the fall of 2004, was the first publication in March 2005 as version 1.0. Meanwhile CiviCRM is available in version 4.4. The software is supported by an international community, with a core team of developers of the eight people the development process managed centrally.

On 14 April 2010 the Free Software Foundation CiviCRM officially recommended as a contact management system for non-profit organizations and was also known in the future to use the software itself. The development of such a system, the organization had previously classified as a High Priority Project, one of the projects and projects in the field of free software, whose development the Free Software Foundation particularly supports. In their appeal they had - mainly for their own use, but also in view of a need for other non-profit organizations - looking for a free software for donations management and communication with members and donors.

In January 2011, the specialized software free internet platform SourceForge CiviCRM ago as a project of the month.

Functions of the software

The general objective of Constituent Relationship Management applications in nonprofit organizations is to improve communication with the various contact groups and thus also to strengthen the material and non- material support of the organization or individual campaigns. In addition, the work of the ( volunteer ) staff should be facilitated. CiviCRM pursues these objectives by providing a centralized database for contact and additional information about functions that represent specific areas of work of nonprofit organizations. These include, inter alia:

  • Membership management and contact management with opportunities to gather information and communications as well as for the segmentation of the contacts
  • Integrate communication tools, including a mailing module and the possibility of forms, etc. in webpages or publish data
  • Donations management
  • Event Management
  • Management of service processes that can be adapted as a sequence of contact-related activities individually
  • Campaign Management
  • Reporting
  • Integration with content management systems to incorporate advanced features for visitors to the respective site

Dissemination

CiviCRM is implemented fully or partially in over 20 languages ​​. In German-speaking in 2012 in the field of digital courage eV Association was founded software (up to renaming in November 2012 FoeBuD ) for Committed, which only adapting CiviCRM for German users and building a community dedicated to. The international CiviCRM community is described as very big and active.

Technical details

CiviCRM is a web application that is usually installed on a LAMP system, so a web server with the components of Linux, Apache, MySQL and PHP. It may then - depending on the configuration of the server - be restricted or completely accessed via the Internet it. CiviCRM used as a technical foundation a content management system within which it is installed as a module or extension. In the current version of Drupal, Joomla are! and WordPress supported.

License

CiviCRM is Free Software released under the GNU AGPL 3 available.

Digitalcourage Howard Dean LAMP (software bundle) SugarCRM
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