Deutsche Telekom


  • Timothy Höttges, CEO
  • Ulrich Lehner, Chairman of the Board

The German Telekom AG is one of Europe's largest telecommunications company, its registered office is in Bonn. It emerged out of the former Telecommunications and Telecommunications ( "gray mail" ) after the privatization of formerly State- owned German Post Office.

The company has technical networks ( ISDN, DSL, Satellite, Gigabit Ethernet, etc. ) for the operation of information and communication services (ICTs ), such as telephones ( landline and mobile) or online services. The German Telekom employs 229 997 people, of which 68 276 employees in Germany worldwide. 2013, the company generated revenues of 60.1 billion euros.

The Federal Republic of Germany holds directly and indirectly 14.5 percent through KfW further 17.4 per cent of the shares. The majority of securities ( approximately 68 percent) are in free float.

The German Telekom was not until early 2008 also one of the main operators of radio stations in Germany. The competent for the transmitter operating subsidiary T-Systems Media Broadcast was sold at this time to the French TDF Group, which then changed its name to Media Broadcast GmbH.

The Monopolies Commission identified the German Telekom AG as the largest in 2006, companies in Germany. This was true both in terms of value added in Germany, the tangible assets as well as cash flow and after sales in Germany. The sixth position of the German Telekom AG was by company headcount then with 160,000 employees in Germany.

  • 2.1 Outline to 2004
  • 2.2 Outline from 2005
  • 2.3 Structure from 2007
  • 2.4 Outline from 1 April 2010
  • 2.5 Subsidiaries and investments 2.5.1 New service companies
  • 2.5.2 Telekom Shop mbH ( TSG )
  • 2.5.3 T-Systems
  • 2.5.4 T-Venture
  • 2.5.5 German Radio Tower ( DFMG )
  • 6.1 Basic and connection fees
  • 6.2 local network
  • 6.3 long-distance calls
  • 6.4 cellular network
  • 7.1 Monitoring affair
  • 7.2 Corporate Responsibility
  • 7.3 corruption scandal
  • 7.4 Data reduction and net neutrality


The German Telekom AG in its present form was created on 1 January 1995 with the entry into force of the second postal reform in the former German Federal TELEKOM - first with the federal government as the sole shareholder.

The era summer

On 16 May 1995, Ron Sommer, CEO of Deutsche Telekom AG. Previously, Helmut Ricke, longtime CEO of DBP TELEKOM, in December 1994 - allegedly due to disagreements with the then Postmaster General Wolfgang Boetsch on postal reform - resigned from his post.

Under Ron Sommer took place on 18 November 1996, the IPO of Deutsche Telekom. In a hitherto unprecedented advertising campaign, the concept of the T-Share was coined. The initial issue price was 28.50 DM ( € 14.57 ). This corresponded to a turnover of € 10.0 billion. Later followed by a second and third tranche ( 28 June 1999, unit price, € 39.50, € 10.88 billion revenue and 19 June 2000, unit price, € 63.50, € 15 billion in revenue )

With the enactment of the Telecommunications Act in January 1998, the Telecommunications Installations Act ( INA) of Telekom was government-guaranteed monopoly on phone service in Germany. In order to create equal opportunities for competitors with the incumbent, the regulatory authority Regulatory Authority (later the German Federal Network Agency, the Federal Network Agency ) was established. Her powers belonged inter alia, the formulation of conditions and the examination and approval of tariff changes - particularly the dominant telecom. Also on competition grounds had the Telekom sale under pressure from the European Commission its Germany -wide broadband cable network. The network was sold in several parts to different investors after it had previously been spun off into nine regional companies. Overall, the process dragged on from 1999 for several years, until mid- 2003, the last shares were sold.

The spin-off of individual business (among DeTeMobil - today Telekom mobile and online services per GmbH - later T-Online) culminated in Ron Sommers so -called four -pillar strategy (T- Com, T - Mobile, T -Online and T-Systems) to reconcile with the declared aim of each of the four daughters as independent AG on the stock exchange. This was done only for T -Online ( 17 April 2000 Unit price € 27, € 2.7 billion in revenue ).

In the summer term, the auctions for the German UMTS licenses ( € 8.48 billion ) and the May fell in July / August 2000 by T -Mobile for DM 16.58 billion in 2001 consummated the purchase of the U.S. mobile communications company VoiceStream and Powertel for approximately € 39.4 billion (including the assumption of debt ). Because of the high price and the high debt burden of the group associated particularly the VoiceStream commitment was strongly criticized publicly. 2005, however, the now renamed T-Mobile USA mobile division was considered a very successful and profitable. Early 2001 led an impairment of property values ​​by 2.2 billion euros in the balance sheet for 2000 to a wave of lawsuits by private shareholders, who felt cheated.

Ron Sommer joined on 16 July 2002 back from the position of CEO. Justification was a " troubled relationship of trust " to the Supervisory Board. The federal government as a major shareholder, had urged the summer after massive losses as a result of the stock market crisis in 2001 and the now high consolidated debt to resign.

The era Ricke

On November 15, 2002, Kai- Uwe Ricke, son of former DBP TELEKOM chief Helmut Ricke, the Deutsche Telekom Board chaired by the Interim Chief Helmut Sihler. Sihler announced a tough austerity. Had Ron Sommer spoke at the AGM in May 2002 by an overhang of 22,000 jobs, as was known by Sihler in October 2002 that a total of 50,000 jobs will be cut in the Group. Ricke completed in October 2003 with the establishment of the Group's personnel service agency Vivento the commenced before his term plan to enable employees to be degraded in an employment company.

The focus of Ricke Office guidance was initially on reducing the debt. In April 2005, he revised summer four-pillar strategy by returning bought the first 4 ½ years earlier brought to the Market 20.4% shares of T-Online again. Thus, the intra-group competition between T -Online and reduces the DSL lines of the T -Com and the group should be more aligned to the needs of customers. A lawsuit filed by minority shareholders against the forced merger and the insufficient severance packages failed in June 2006.

In November 2005, the Telekom announced that in the next three years again 32,000 employees should leave the company. In April 2006, the federal government sold a stake of 4.5% in Telekom for EUR 2.7 billion to the Blackstone Group, which was sufficient for a directorship. It has been suggested that one expected from the investment also has a positive effect on the still low share prices. So also Ricke withdraw from the Chief Executive Officer on 12 November 2006 on the ( desired by the federal government ) Influence of Blackstone was returned. In addition to the poor share price he was accused of too timid action in the face of a dramatic loss of customers in the fixed network.

The era Obermann

As a new Telekom CEO came on 13 November 2006 to René Obermann. As priorities he announced the improvement of the service and a stronger integration of fixed and mobile divisions. His reorganization plan resulted in spring 2007 to a massive labor dispute, were spun off in consequence of over 50,000 employees as of July 1, 2007, the subsidiary T service.

In addition to the reorganization plan Obermann took place in the same month, the launch of a low cost offshoot under the name congster (now congstar ) and target the sales of the iPhone in order to reposition the Telekom brand.

Since May 2008, the Bonn public prosecutor's office in the case of telecom monitoring affair. The prosecutor's office has opened an investigation against eight senior staff and board members of Deutsche Telekom in this context. The defendant is accused, among other things, the spying on journalists, supervisory boards the employees, works councils and other telecom employees as well as the Vice Chief of the Supervisory Board Deutsche Post AG during the tenure Ricke.

In October 2008, the Telekom further moved into the focus of public attention when she admitted after a Spiegel article that approximately 30 million customer data of the mobile subsidiary T -Mobile could be retrieved and manipulated easily over the Internet. In this context, identify two prosecutors because of data theft of 17 million customer data, which were probably stolen from a call center of telecom subsidiary Vivento.

On 1 April 2010 the resolution of the T -Mobile Germany GmbH and its sister company T-Home was finally completed by the start of the new Telekom Germany GmbH. This deal is back on the scene as One Company, which was eagerly adopted by Obermann. In order for the products related to fixed, mobile, Internet and IPTV from a single source are offered.

In the spring of 2010, the German Telekom introduced a women's quota of 30 percent of upper and middle management positions in the company, which should be implemented by 2015. The first two women were appointed to the Board in July 2011 by the Supervisory Board. Since October 2011, Claudia Nemat is working as Chief Executive Officer for Europe, while the former Baden-Württemberg's Minister of Education, Marion Schick at a later date in 2012, personnel manager is.

On 20 March 2011, the German Telekom announced that it would sell its U.S. mobile subsidiary T -Mobile USA for a total of 39 billion U.S. dollars to the American telecommunications giant AT & T, AT & T 25 billion U.S. dollars in cash and 14 billion U.S. dollars should be paid in the form of aT & T shares. This should be the German Telekom with up to 8 percent of shares involved in AT & T after the completion of the transaction. Thus, they would have become the largest minority shareholder of the U.S. industry leader. With the proceeds of the German Telekom wanted to reduce its net debt by around 13 billion euros, as well as treasury shares for around 5 billion euros to buy back .. In December 2011, triggered AT & T and the German Telekom agreed to sell T-Mobile USA because of extensive resistance from U.S. competition authorities.

20 December 2012 Obermann announced that he will resign in late 2013 from his position as CEO. His successor, 1 January 2014, was Timothy Höttges, the former CFO of Deutsche Telekom AG.

Group structure

Outline to 2004

The German Telekom classified by late 2004 in four main business areas (the " four pillars" ), each having its own board and largely autonomous acted. It was as follows:

  • T -Com, the fixed network division. It provides voice telephony over the analog telephone network ( former Brand Name: T -Net) and the digital telephone network (ISDN) and data services over DSL and the DTAG IPnet ( high-performance Internet backbone based on fiber optics, see backbone) with a total of 39 million telephone channels (2004: of which 2 million to competitors rented).
  • T-Mobile, the mobile division. It offers mobile voice and data services over their GSM network (since the end of 2007 nationwide EDGE), as well as about their UMTS network.
  • T-Online, the Internet division. As an Internet service provider T-Online offers access to the Internet via analog modem, ISDN, and DSL. A new source of income is to be developed by offering paid content in the so-called non-access business.
  • T-Systems, the systems house ( from formerly debis and various parts of the Deutsche Telekom - for example, T-Nova, DeTeCSM, DeTeSystem, etc.). T-Systems takes over the management of our major clients in the telecom and realized projects. Furthermore, there the group-wide research and development (R & D) are located.

Outline from 2005

As of early 2005, " four pillars" of Telekom emerged from the three strategic business segments. The columns "T- Com" and "T- Online" are brought together under the T-Com brand for strategic business area Broadband / Fixed Network. Until June 6, 2006 T-Online ( International AG) was an independent listed company. After approval by the Federal Court, the merger of T- Online International AG was entered on the German Telekom AG in the commercial register on June 6, 2006. The restructuring of the retail provision of telephone and Internet should be facilitated, as these two products can be offered from a single now.

T -Mobile is still the business segment Mobile and T-Systems is responsible for the business customers, with the result that the business customer branches of T -Com switch to T-Systems. In 2005, the two subsidiaries DeTeLine and T-Data, to the " German Telekom Network Projects and Services GmbH" merged in 2003, also integrated into the T- system.

In addition to the strategic business segments remain under the umbrella of Deutsche Telekom AG's various business units, which take over as so-called "shared services" central functions. These include, inter alia, the human resources, Telekom Training ( vocational education and training ), the Commundo conference hotels, the R & D unit T- Labs and the company's own personnel service agency Vivento. Connected to the cross-sectional areas are also individual subsidiaries as DeTeImmobilien and DeTe media, German radio tower. DeTeImmobilien was sold in 2008 to the Austrian construction company Strabag.

Outline from 2007

In May 2007, the core business was restructured again and focuses on the two brands "T- Home" and " T -Mobile ". Early July 2007, merged with T -Com and T -Online T-Home, the T-Online brand but continue for the Internet portal (but not for the Internet access business ) used the Group.

In mid-July 2007, the existing second brand congster, had been marketed under the affordable high-speed Internet access, converted to the brand congstar. congstar providing mobile phone services and is therefore in direct competition both at T-Home and T-Mobile.

In the future, no longer be decisive for the assignment to the operations of the technical aspect. Among the brands T-Home and congstar all private customer offers are to be pooled for the home. Individual products such as T -DSL is no longer a separate brand advertised (preceded by " T "). For system and wholesale T-Systems continues to be responsible.

Structure from 1 April 2010

The brands, T -Mobile and T-Home are almost completely disappeared from the German market.

This Telekom has made three key pillars two and invested according to press release propagated in online services and new growth areas.

Subsidiaries and investments

The German Telekom AG has subsidiaries and participations on five continents.

New service companies

The German Telekom has transferred to 1 July 2007, the business activities of the areas " Technical Support", "Technical Infrastructure" and " Call Centre " in three legally independent service companies: " German Telekom Technischer Service GmbH " ( DTTS ), " German Telekom GmbH " and" German Telekom Customer Service GmbH " ( DTKS ). About this spin-off by a dispute with the union Verdi has erupted in the spring of 2007.

Telekom Shop mbH ( TSG )

Telekom Shop mbH is an independent company that specially sells the products of Deutsche Telekom AG in his eponymous outlets. The former T - points specifically to private customers, as well as those that have been specifically directed at business customers (T- point -Business), now serve both customer segments.

The Telekom Shop goes back to the phone store the Federal Post Office and telecom charging the German Federal TELEKOM.

Since 1 September 2007, no T -point business longer exists. The shops will be maintained as T- point ( Telekom - Shop), but the special focus on the middle class is eliminated. It is installed for a midmarket sales at the home of T -Mobile, which is increasingly relying on consultations with the medium-sized site.


T- Systems sells products and services to medium to very large business customers. The focus is on the marketing of complex services, and industry solutions.


T-Venture Holding GmbH is founded in 1997, wholly owned subsidiary of Deutsche Telekom and belongs to the large corporate venture capital firms in Europe. T- Venture invests in start-up companies that have synergies with T- Home, T -Mobile and T-Systems and promise growth potential.

German radio tower ( DFMG )

The German radio tower GmbH ( DFMG ) is a subsidiary of Deutsche Telekom AG, founded in 2002 (about 83 % of the shares) and by T -Mobile (approx. 17% of the shares). Task DFMG is the planning, construction, reconstruction, operation and marketing of antenna carriers and technology areas of tower, mast and roof locations.


CEO of Deutsche Telekom AG since 1 January 2014 Timothy Höttges. Chairman of the Board since the spring of 2008, Ulrich Lehner. The company's shares (WKN 555750, ISIN DE0005557508 ) are traded on the German stock exchange under the symbol DTE and are part of the DAX at the Frankfurt Stock Exchange.

At the founding of AG on 1 January 1995, the stock was not listed. The company went public on 18 November 1996. Shares of Deutsche Telekom, T- short equity, was named when it was introduced as a people share. In the context of the then Internet boom, many private investors invested in the T-Share. From one determined during the bookbuilding process issue price of € 14.57, the share price rose to € 104.90 (6 March 2000), but then falling back on a course that was at times below the issue price.

In October 2006 it was announced that the Russian conglomerate Sistema wanted to be a major shareholder of DTAG. In return of Sistema, the Russian telecommunications division, which also includes Russia's largest mobile phone company MTS ( nearly 60 million customers, former minority share of DTAG ) as a majority stake ( 50.6 %) should be heard, be incorporated into the Group. Sistema was advised, among other things Ron Sommer, the former CEO of DTAG. The entry has been blocked due to security concerns but by the federal government.

Corporate identity

The corporate design of the Deutsche Telekom is marked by the magenta written letters T, denoted by the number of points, in the language of the Telekom brand than digits, is included. The Telekom introduced several processes, including up before the Federal Court, where it was about the need to protect the magenta color and the letter T. So also domain names such as T- and T- were registered by the Deutsche Telekom.

Accordingly, products of the subsidiaries were also provided with the letter T and written with digits. Typical examples of these concepts of art were network mailbox and T-DSL. In the current orientation of the brand strategy, the "T" train to train is removed from the product names. The symbol was adopted by the German Federal Post Office, which is used as a sign for the business TELEKOM a similar symbol. It consisted of the word " TELECOM " with gray squares between the letters and the post horn. The color has not changed from then until now. General corporate typeface has long been a modified ITC Century Book, the Tele Antiqua. Meanwhile, the Tele Antiqua was replaced by the sans serif font Tele Grotesk.

In April 2008, the U.S. blog Engadget Mobile was invited by Telekom to change the color design of logo and blog, as this could lead to confusion because of the color magenta else.

Corporate Responsibility

The German Telekom invested in promoting education by providing free internet access available in 34,000 schools in Germany. It supports the use of online bills, to save paper and costs, and has a cell phone recycling campaign started, by its own account, the recovery of valuable materials from old, unused cell phones to the destination.

In addition, the company is a member of the " econsense ", an association of 28 internationally operating German companies, the common objectives for sustainable development in the German economy continues. Rating agencies certify Deutsche Telekom good grades. It is located in the current Sustainalytics 2010 report by BMW and Henkel on the third place. According to the report, the company is compared to the industry more than 20 rating points higher than the international average. To ensure better comparability of the sustainability report of Deutsche Telekom, it undertakes to comply with the "Global Reporting Initiative " guidelines.

Historical pricing structure

Primary and connection fees

Who wanted to have a phone line from the post office, had to pay in addition to the basic charge a connection fee. This was in July 1974 200, - DM ( 102.26 EUR ) and was from December 1984 to 65, - reduced marrow ( 33.23 EUR ). On 1 January 1996 the fee increased again to 100 then, - DM ( 51.13 EUR ).

The basic fee for a normal analogue line was from 1979 to 27 June 1990, - DM ( 13.80 EUR ). Inside were 20 free units contain in order to grant compensation for broken links or incorrect number. As of July 1990, the market for phones has been opened, so that the Telekom had also permit foreign equipment at its terminals. Now that customers could return their standard equipment were 27, - Mark divided into the basic fee for the telephone connection 24,60 DM ( 12.60 EUR ) and the monthly rent for the phone 2.40 DM (1.23 EUR ). On 1 January 1996, the free units were reduced to 10 and fell circa 1998 completely gone.

The sales tax increase in April 1998 by 15 to 16 percent has been passed on in full to customers, so that the base and connection fees now crooked values ​​showed ( 24,82 DM or DM 100.86 ), which then in 2002, just as in Euro were converted.

In subsequent years, the German Telekom has included more and more bundled products in their portfolio, so that the standard telephone connection no longer plays a major role.

Local network

A local call was for Telekom not only a call to a port with the same prefix but applied to all local networks, which were located within 20 km of your local network.

Long distance calls

From 1 April 1991 to 31 December 1995 cost the long distance call ( all calls over 50 km distance ) weekdays 8-18 clock every 21 seconds 23 Pfennig, ie 34 ct / min in 21/21-Takt, cost in addition to the time it all 42 seconds 23 Pfennig, ie 17 ct / min in 42/42-Takt. 1 January 1996 monopolist, new prices and the 0.12 - DM- clock led the German Telekom, then a. Instead of two time zones, there were those now five: on weekdays the morning fare 9-12 clock, the afternoon tariff 12-18 clock, leisure tariff 18-21 clock and 5-9 clock, the Mondscheintarif 21-2 clock and the night rate 2-5 clock. Saturdays, Sundays and holidays was 5-21 Clock of free time deal, otherwise the Mondscheintarif. At the same time a further distance zone (Area 200) was introduced, so that there were four distance ranges, the self-explanatory name " local - and short-range ", " Region 50 ", " 200 Region " and " remote area " contributed. Converted to now common tariff specifications are the call charges for long distance calls ( all calls over 200 km distance ) between 3 ct / min in 120/120-Takt ( 21-5 clock ) and 30 ct / min in 12/12-Takt ( between 9 and 12 clock ).

Mobile network

1996, there were calls to mobiles for two time zones and there were different prices for calls to the C network, D-net and E-net (at that time only E -Plus) required. Prices were converted between 68 ct / min in 6/6-Takt and 28 ct / min in 13/13-Takt.


Monitoring affair

Corporate Responsibility

There will always be criticism of the international subsidiary of Deutsche Telekom, in particular the U.S. subsidiary T -Mobile USA, concerning the lack of corporate responsibility. Numerous trade unions, human rights and labor rights organizations accuse the Deutsche Telekom repeatedly before labor rights violations and union busting. Non-governmental organizations such as American Rights at Work and Human Rights Watch have published reports which show that the German Telekom tried with enormous pressure, employees who want to join unions intimidate. The U.S. telecommunications union Communications Workers of America and the United Services Union Verdi founded in April 2008, an international trade union for T -Mobile employees, the T -Mobile Workers Union.

Corruption scandal

The U.S. Securities and Exchange Commission accused the Hungarian Magyar Telekom subsidiary to have violated the anti-corruption law and to have gained in the years 2005 and 2006 through kickbacks in Montenegro and Macedonia an advantage. About three Magyar manager handed the SEC lawsuit. The investigation was discontinued at the end of 2011, a cash payment: Magyar paid $ 90 million penalty, the German Telekom almost 4.4 million dollars. The SEC and the U.S. Department of Justice established the penalty of Telekom so that the Group will have its 60th -owned subsidiaries that are not adequately controlled. In addition, the telecom violation of accounting and reporting requirements have been accused. The bribery allegation there was only against Magyar.

Data throttling and net neutrality

On 22 April 2013, the German Telekom announced in a press release to, " as in mobile " in the future the speed to 384 kbit / s to throttle once a certain monthly data volume has been exceeded. While for existing customers whose contract is before May 2, 2013, no changes will be made, new customers will receive a customized product description of future tariffs in the contract. The German Telekom assured that all planning data throttling would not be carried out before 2016. Due to the uncertainty of the occurring Customers German Telekom increased on June 12, the planned rate reduction in future rates of 384 kbit / s to 2 Mbit / s

Restriction clauses for new contracts existed since 2012 in the Call & Surf Comfort Speed ​​and since 2011 in the Call & Surf Comfort VDSL, only in the Call & Surf Comfort (except Fiber option), the one as telephone and internet connection to ADSL or ADSL2 base with up to 16 Mbit / s includes, for the first time a restriction clause was introduced in the specification of the rate to 2 May 2013.

The effects caused by the company's own products such as Entertain traffic would would not count on the volume, which is why the company has been criticized mainly because of the potential violation of net neutrality.

A filed on April 23, 2013 online petition which challenges the Bundestag to commit Internet provider on net neutrality, already reached on the fourth day the necessary quorum of 50,000 Mitzeichnern, so that the Petitions Committee dealt with the issue.

Since 5 December 2013, the speed limit is a result of a court judgment been removed when a certain volume of data back from the product description and declared in existing contracts invalid restriction clauses. Until then, these clauses have not been applied, so it was a purely formal act. In a blog post the company's concessions were also made ​​, so you want to work in the future for more transparency in the tariffs across the industry.