ISO/TS 16949

The ISO / TS 16949 combines existing general requirements for quality management systems (mostly North American and European) automotive industry. They were developed jointly by the IATF members and together with the ISO as a "technical specification" (short TS) published based on the EN ISO 9001.

About 30 percent of the more than 100 existing car manufacturers are subscribing to these harmonized requirements of the nine IATF members (BMW, Chrysler, Daimler, Fiat, Ford, General Motors, PSA, Renault, VW) - but just the major Asian automakers have differentiated, own demands on the quality management systems of their group and their suppliers.

Historical Background

Many suppliers were stopped by the car manufacturers (usually referred to as OEMs), their quality management system according to the rules of their own organizations, such as

  • VDA ( Germany )
  • AIAG (North America)
  • AVSQ (Italy )
  • FIEV (France)
  • SMMT ( UK )

Build and certify. For example, had ( 6.1 for Germany and QS 9000 for America VDA) prove, though he delivered at this time to a single car company is a supplier for Daimler and Chrysler two different certificates. This dubiousness accelerated the harmonization need.

Originally they wanted to not only the general requirements for the quality management system to unify, but also all other related standards such as statistical requirements. Here, however, one could, in particular by country-specific legal requirements to find no general solutions to today. It was decided, only the "ISO 9001:1994 " to supplement with additional automotive receivables and 1999 saw the first edition of ISO / TS 16949 out. Since the ISO 9001 has fundamentally changed with their version in 2000, ISO / TS 16949:2002 was published ( also briefly called TS2 ). The appearance of the ISO 9001:2008 now resulted in the publication of ISO / TS 16949:2009 (short TS3 ). The TS3 is now based on the ISO 9001:2008 and TS contains no new requirements.

The American AIAG has its own standard, QS 9000, withdrawn due to the issue of these harmonized requirements for 14 December 2006. The other IATF members originally wanted to do the same, as it seems, however, they still develop their own systems ( eg VDA 6.1) on.

Content of these standards

Objective of the standard is to effectively improve the system and process quality in order to increase customer satisfaction, to detect errors and risks in the production process and the supply chain to eliminate their causes and to examine taken corrective and preventive measures for their effectiveness. In the center is not the discovery, but the avoidance of errors.

The eight main chapters of the standards are:

  • Chap. 1-3: Preface and general information
  • Chap. 4: Quality Management System ( general requirements, control of documents and records )
  • Chap. 5: Management Responsibility
  • Chap. 6: Management of resources
  • Chap. 7: Product Realization
  • Chap. 8: Measurement, analysis and improvement

The treated in the ISO 9001:2008 process-oriented approach to the business processes is at the forefront of standards. He sees the business processes in a process environment, in which there are interactions and interfaces, discover, map, and must regulate the quality management system. The interfaces are set to the outside ( to sub-suppliers, customers and to remote support locations within the organization ( remote locations ) ). The standard distinguishes between customer-oriented processes, supporting processes and management processes. This process-oriented approach aims to improve the understanding that not an isolated considered one process, but the totality of interacting business processes affect the quality of a company's performance critical.

An essential requirement of ISO / TS 16949:2009 is the fulfillment of customer requirements ( Customer Specific Requirements), put the car manufacturers in addition to the quality management system of their suppliers. This may have contributed significantly to the global recognition of the TS by the manufacturer.


The ISO / TS 16949:2009 can be applied throughout the supply chain of the automotive industry. A certification is made on the basis of the IATF (International Automotive Task Force) issued certification requirements ( Rules). The certificate is valid for three years and annually by IATF certified auditors ( 3rd Party Auditors) accredited certification bodies such as TÜV must be confirmed. After the re-certification for a further three years with renewed annual audit is performed.

A certificate according to ISO / TS 16949 is to establish the confidence of the ( potential) customers in the system and process quality of a (potential) suppliers. Today, a supplier without a valid certificate has little chance of making an automotive supplier in the first row (Tier 1 supplier) to supply and certainly no automobile manufacturer ( OEM) with series parts. According to the International Organization for Standardization (ISO) have been issued by the end of 2009, at least 41 240 certificates based on the rules of ISO / TS 16949 internationally in 83 countries.


The OEMs ( Original Equipment Manufacturer), a member of the IATF (International Automotive Task Force) are requiring their suppliers certification to ISO / TS 16949.