Passenger information system

A passenger information system is an electronic information system for passengers of public local passenger ( public transport ) and long distance ( SPFV ). It goes beyond the pure timetable information. The aim is to offer the passenger an information platform, through which he can obtain comprehensive information about public transport in its habitat. It includes activities such as line networks, timetable books and cards, signs (pictograms ) to the stops, clear timetable posters, Curtailment, connection and tariff information (see also night bus, public special shapes). In the vehicles, a bus stops information by speakers done and also with the display or monitor (this can also use the following stops and the final destination are shown).

The information on site include display boards, destination displays, but especially suitable real-time information. These are unsolicited submit any deviation from the desired printed schedule; in terms of availability is the provider here in the street '. Named liability arises on the part of existing or potential passengers at construction sites, diversions / replacement traffic, delays and outages. The German railway practiced this with their traveler information system (RIS).

  • 2.1 Transportation
  • 2.2 Rail Transport of the Deutsche Bahn
  • 2.3 Cross-System

Requirements

Amount of information

This service should provide a passenger information system:

  • Provide information on departure times at scheduled times and the current delay situation
  • Creating personal schedules (individual schedule for a certain distance between start and finish at a certain time )
  • Creating a poster timetables
  • Creating Line timetables, as you know it from a printed timetable book
  • Creating environment plans of starting, of transit and destination ( usually stops)
  • Granting tariff information
  • Create electronic ticket
  • Granting port information
  • Granting fault information eg diversions, spare traffic, delays, failures ... ( site information or personal information for registered customers )
  • Provide information on deviations from regular schedule as at construction sites

Output media

Information should be provided both on an appropriate electronic medium as well as a pressure piece. Suitable electronic technologies and services can be:

  • Telephone ( voice control system )
  • Touch screen self-service (eg, in customer offices )
  • PC ( CD -ROM as a local software updatable via the Internet)
  • Internet (WWW)
  • PDA
  • Mobile phone ( SMS)
  • Dynamic Passenger Information
  • Display panels in railway stations or at bus stops ( Departure Board, train destination display )
  • Displays or displays in buses, trains, etc.

Further requirements

Other requirements for a passenger information system:

  • It should provide information for disabled
  • The information should be up to date
  • Information should be given in several languages
  • Information should be given to address precisely
  • The response times should be reasonable

Applications

A passenger information system is used for pre-planning a trip (before departure), for information on location ( at the departure station, start stop) and during the trip itself also information on and in transport ( vehicle) belong to it, eg line name, destination, acoustic and visual information stops, connecting instructions.

Transportation

  • See Dynamic Passenger Information ( DFI) and
  • Hamburg Elevated Railway: Passenger Information and Management System ( HHA ) and GEOFOX.

Railway Deutsche Bahn

The German Bahn AG operates a passenger information system (RIS). In the DB AG network while in many places give Zugnummern - detection systems, the current positions of moves automatically to the transport line on; isolated is still a manual input of data required. There the actual and desired transit times predictions are calculated via the other arrival and departure times and stored on a central RIS server based; manual also details of expected delays are possible.

From there, the data to various customers, such as train conductor, train stations (eg for announcements) and locally filled interlockings and control centers redistributed. In future, data ground- foreign companies supply data to the RIS system of DB AG.

In five minutes rounded values ​​are available for passengers under prepared. In the timetable systems of VRR ( http://www.vrr.de/de/fahrplanauskunft/index.html ) and VRS ( http://195.14.241.6/ass/client/vrs/fahrplanauskunft.html ) the RIS data also processed.

The data can be queried to date on mobile devices such as PDAs and mobile phones via WAP:

  • WAP: http://wap.bahn.de/bin/mobil/bhftafel.exe/dow?
  • PDA: http://mobile.bahn.de/bin/mobil/bhftafel.exe/dnx?

After a pilot project since 1999, the German railway announced the introduction of RIS in the spring of 2003. Overall, it should be invested 220 million euros. Of this amount, 120 million euros for the period until the end of 2004.: By end 2003, all main lines can be integrated to 2008 the overall network. The mobile devices used for RIS of the conductor based from the outset on NOKIA platforms (Nokia Communicator models 9110, 9210i, 9300 (i) and E90, in the pilot phase on Geos and later on Symbian platform with operating system versions S80 and S60). After NOKIA decided to set the Communicator series, the platform strategy in mid-2009 was covered by Deutsche Bahn and a decision in favor of Android like. After porting to Android since August 2009 and beta testing since December 2009, was launched in May 2010, the rollout of the RIS communicator V based on the HTC Desire. Since then, the 8500 train conductor to migrate through the exchange of mobile devices successively from Symbian to Android in a transitional phase.

Cross system

  • Delfi: Germany -wide passenger information from house to house.
  • DEFAS Bavaria: Bavaria -wide, enterprise -wide real-time data timetable information.
CD-ROM Scoreboard Response time (technology) Hamburger Hochbahn
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