Productivity paradox

As productivity paradox of information technology, underpinned by empirical studies hypothesis is called that, especially in the service sector, there is no positive relationship between investment in information and communication technology (ICT ) and productivity at macro or corporate level seems to exist.

Explanations for this include errors in measurement methodology include:

Modern studies ( McKinsey 2001, Farrell 2003) point to industry-specific differences in profitability. So could be achieved in the computer and semiconductor manufacturing, telecommunications, wholesale and retail trade and securities trading through the use of IT technology very well significant profitability increases. Furthermore, factors appear outside the core IT area an important role when it comes to the successful use of IT technology to play. In particular, a continuous tuning of IT is necessary to achieve the business processes, structures, and practices to a real increase in profitability.

• Economic computer science