Quality assurance

Quality assurance (QA ) and quality control (Quality Assurance ( QA) ) is a collective term for different approaches and measures to ensure the specified quality requirements.

• 4.1 optimization cycle
• 4.2 audits 4.2.1 Audit Release
• 4.2.2 Auditor

Definition

According to DIN EN ISO 8402, 1995-08, Section 3.5 is meant by quality assurance, all planned and systematic activity that is realized within the system and will set out to build trust to the extent that an entity will fulfill the quality requirements. Quality assurance is the sum of all measures to ensure consistent product quality. A distinction is self-monitoring and external monitoring. Beyond this is the certification of the quality management system according to ISO 9001.

Static quality assurance

In the static quality assurance, the quality parameters are specified externally, ie, several parties agree to a corridor within which the manufacturing or service results must move. The agreed quality benchmarks are regularly reviewed through audits. These external auditors come into the organization and perform previously agreed carry out audits. Means test reports share the auditors with inward where urgent action is required and the outside whether the organization has reached the minimum requirements and can receive certification. The certification does not represent the whole organization, but is limited to the agreed quality range.

Standardized quality assurance

Dynamic quality assurance

In the dynamic quality assurance is the sole responsibility of a development organization in the foreground. So there are no external requirements, but the organization must decide in which areas they would like to go which development path with what resources. The dynamic quality assurance is mainly used in organizations, structure, maintain and need to update the rapidly growing knowledge and process areas. The quality assurance serves primarily as an indispensable tool for the creation of efficiency and transparency. Certifications are not a mandatory part of the dynamic model. But if they are carried out, so they are not confined to individual areas of the organization, but basically represent the penetration of quality development dar.

Tools of quality assurance

Optimization cycle

The optimization cycle is the smallest change process within a QMS. It consists of four steps: measuring the actual situation; Implementing an improvement; Re-measuring the change; Documenting the modified procedure.

Audits

Audit release

The audit released, also called visa, is a preparation tool. Since audits may include controversial statements, clears the visa among others, who will be informed of the results of the audits and what the consequences trigger certain results. The validity of an audit depends largely on the professional preparation, since the persons concerned only give honest and transparent information if they can see that is handled confidently and mindfully with their information. As with a lot of audits of internal damage can be caused by loss of confidence that thorough preparation is a focus of training of auditors.

Auditor

Vision and Mission Statement

In our mission statement describes an organization a great vision, it seeks. Characteristic of a vision is to describe things that do not yet exist and their feasibility has not yet been clarified. A mission statement is important for an organization if the development direction is not fixed, but is part of the development process. The model thus provides wide orientation spaces that can then be implemented gradually in missions. Models have a special significance when they were drawn up by as many stakeholders of an organization. In more advanced organizations is described in addition to the mission statement and a profile ( or " status quo "). The profile reflects what has already been implemented by the model in concrete forms and became part of the organization.

Process Description

The process description (or documentation) which documented all procedures and parts that are performed regularly. The process description is thus the memory of an organization represents the essential components of a process description are the owner, who is responsible for the care and a second provides a regular update.

Economics card (balanced scorecard )

The Economics card found mainly in the dynamic quality assurance application. It is a tool by which an organization can use its scarce financial and human resources. Using the economy map defines which change measures how much effort in which time can be implemented. Thus, for a predetermined period (usually for one year) which measures the interaction are determined to achieve the best results. Goal of the economy map is optimal to join forces in an organization and to prevent overload by changing achievable targets are agreed.

Quality assurance in specific areas / sectors

In the self-management of quality development plays a special role. Since there are usually no hierarchical management structure, the setting of development objectives and reviewing compliance of those missing. The tools of the dynamic quality assurance offer the possibility of creating a broad consensus. Because it's not about the review of external requirements, all participants can develop several methods by which they are convinced that they can best implement their own vision.

See Quality Assurance in Vocational Education

See Software Quality Assurance

See quality assurance in medicine and quality assurance in psychological assessment

See Institute for Quality Assurance of baked goods

See Participatory Guarantee System (QA initiatives for local markets )

Quality Management Systems

Information about the characteristics of different quality management systems can be found at:

• ISO certification and quality management system
• EFQM model