Quality control

Quality control is a part of quality management.

Background

According to EN ISO 9000:2005 point 3.2.10, the quality control is the part of quality management, which is directed towards the fulfillment of quality requirements. Quality control encompasses techniques and activities both for monitoring a process as well as to eliminate causes of unsatisfactory results. Measures of quality control and quality assurance measures / QM explanation are interrelated.

( According to EN ISO 8402, August 1995, paragraph 3.4 Quality control was defined as " technology and work activity that is used to meet quality requirements ." This standard has been withdrawn with 2000-12-00 and replaced by ISO 9000:2000. In September 2005, the revision of ISO 9000 was published as EN ISO 9000:2005. )

Components

Part of quality control:

  • Complaint Management: Enterprise-wide information potential drops on by complaints. The is to be used as such, not only to eliminate the complaint, but must be used in the pursuit of internal, supplier and customer complaints to optimize also cross-cutting processes.
  • Document control: the introduced integrated management systems place high demands on the management of quality documents. A paperless steering and transmission of documents to minimize time and errors sources.
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