vtiger CRM

Vtiger CRM is a free, open - source software for Customer Relationship Management (CRM). The software is based on the PHP scripting language and the MySQL database. Reactions have also been carried out with PostgreSQL and Oracle databases. As operating systems Linux, Windows, and Unix systems are supported.

History

Vtiger CRM is started as a spin-off from SugarCRM with the goal of creating an open source CRM software, which covers the functionality of SugarCRM and Salesforce.com. Version 1.0 was released in December 2004. As a developer, started a company, based in India and the United States occurs vtiger.

Functions

Vtiger CRM includes in addition to campaigns for marketing purposes as well as modules leads and potentials to support the sales process. The supply and accounting as well as a simple commodity economy is also integrated. There are also functions to define services and service contracts. Actions to get out to do just to be able to generate purchase orders and invoices are to be found in vtiger CRM also. As an add -on, there is a Customer Portal to access the customer on ticket and FAQ features.

In addition, your own views with various filter rules can be created. The software supports many languages, including German. Using plug-ins can vtiger CRM in Microsoft Outlook, Microsoft Office and Mozilla Thunderbird, as well as a toolbar in Mozilla Firefox can be integrated.

Reception

The journal is one CRM vtiger CRM at the annual ceremony of the CRM Market Awards regularly among the market leaders in the field of open source CRM SugarCRM immediately after. The T3N Magazine describes the use of the software in the PB Factoring Postbank, highlights the "impressive [ ... ] various possibilities of vtiger CRM" out and praises "the great and active community ." In a comparative test H sums up 2006 that offer " currently only SugarCRM and its offshoot Vtiger " a " for 'normal' users ' sufficient operating comfort. A detailed comparison test of open source CRM solutions raises the " very large range of functions ," a "good Office integration " and " appealing intuitive interface " out. The software " can compete with many proprietary CRM systems."