Cultural intelligence

Cultural Intelligence ( Cultural Intelligence - CQ ) is defined as the ability of people to become agile in culturally diverse situations and environments established, effective, and thus to behave intelligently. Prerequisite for it to perceive cultural differences aware to decrypt a value-free and to integrate the custom proceeding in its own strategy.

The term " cultural intelligence ", in English CQ Cultural intelligence as IQ intelligence quotient, came to the United States in 2003. Among the pioneers of CQ research include the business economist Christopher P. Earley, Soon Ang Professor of Management at the Nanyang Technological University in Singapore and David Livermore, corporate and government consultant and advisor to various NGOs.

Application

Globalization is subject to the current changes. Globalization currents no longer run exclusively from west to east or from north to south. " Emerging Economies " grow the same time towards markets and serious competitors. After the CQ- concept is therefore increasingly working world, as in various regions of the world there are different rules of human interaction.

In terms of " learning by doing" CQ boils down to a special type of personality development. Own culturally determined attitudes, prejudices and behavior patterns that are the individuals often unaware come to the test. So far, self-evident is no longer self-evident; the feeling of being superior to shrink.

This in turn provides a basis for reflecting on how one party can come to meet in "his " culture. CQ is based on personal experience and insights. With the help of tips, suggestions and good advice you however gains knowledge, but what life is, behavior does not change necessarily.

Research base

CQ Cultural Intelligence is measured on scales in the form of an online self-assessment ( questionnaire ). People with higher values ​​move safer, sovereign, make fewer mistakes and have more fun. The range of variation of their behavior allows them to adapt flexibly to different cultures, without bending.

Starting from the concept of multiple intelligence CQ Cultural Intelligence is defined as a special form or expression of intelligence and as a basis for culturally intelligent behavior.

CQ goes back to an evidence-based meta-model for diversity and international cooperation. That is, the CQ Self-Assessment is a full -tested about different cultures and sampling across diagnostic tool. The reliability is> 0.70. This stability and consistency of the results, the process is valid; the CQ- values ​​correspond to the actual behavior and are a reliable predictor of performance in a multicultural environment.

The CQ Self- Assessment is currently the only instrument that corresponds to the usual test theory criteria. The calibration sample ( normative data base ) comprises at the moment globally 25,000 participants.

Responsible for the dissemination of theses on the CQ Cultural Intelligence are the Cultural Intelligence Center, East Lansing, Michigan, the Nanyang Business School, Singapore and ProTalent CQ Development, Munich / Hamburg.

The four dimensions of behavior

CQ is based on four dimensions of behavior, which may be severe in intensity from person to person.

It is clear that, where is individuals and teams of development needs to behave culturally intelligent.

  • CQ Drive: How far is interested in someone for debt and of a different kind? How strong he is convinced to be able to move safely in different cultural contexts?
  • CQ- Knowledge: To what extent are aware of someone the differences between one's own and other cultures? Did he understand it?
  • CQ -Strategy: If he does something from these differences? Is it flexible enough to adjust their own strategies and switch?
  • CQ Action: If he behaves well culturally intelligent in a specific case and sets new insights to practical?

Overall, CQ is the successful combination of these four dimensions in a concrete situation; that is, someone behaves culturally intelligent.

Cultural Intelligence in Business

CQ as an approach provides strategies to improve the perception of culture -related differences on externals addition. It is not to assess these differences, but to accept them only once as a given and to implement creative and intelligent in their own business practice.

  • CQ seminars for different target groups support an ongoing experience, learning and development process.
  • CQ coaching of individuals and teams serves as a platform for customized solutions - it is the handling of inscrutable situations and strategies, it is the bring into a run of multicultural composite teams.
  • In recruiting CQ ( online self-assessment ) provides an objective view of the possibly decisive cultural intelligence of a candidate and its development needs.
  • To expats in support of their "global mindset" to development, the CQ Questionnaire can be used as monitoring and measuring instrument.
  • CQ bears, understood as the profits, development, reproduction and binding of cross-cultural - talent in a global employer branding and talent management.
  • CQ support an organization doing a global and culturally open self-understanding, to realize a correspondingly lived culture ( organizational development )
Market structure Skala Metamodeling Organization development
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