Re-Engineering

Re - engineering (or re-engineering ) is a concept for the fundamental change of Produktions-/Geschäftsprozessen in companies. This results in improvements in key measurable performance measures in the areas of cost, quality, service and time.

Re - engineering means to abandon familiar practices and to consider the work that goes into the products and services of one undertaking from a new perspective, and to provide the customer with a new value.

In a narrower sense, re-engineering means the transformation to a holistic work practices, largely disappear in the Taylorist elements. For example, are summarized and no longer handled in separate departments or processes material procurement, production, marketing, and shipping.

The concept of reengineering came to the mid-90s, when Michael Hammer and James Champy in a series of essays and books propagated the ideas. They developed in the argument that companies lose too much time with the handing over of tasks from one department to another, so you should install better holistic processes.

Re - engineering has stimulated many changes in the management of organizations in recent times, such as the cross-sectional organization, the supply chain (Supply Chain) and customer relationships ( Customer Relationship Management). However, the development of tools has experienced suggestions, such as management information systems, ERP systems, systems for knowledge management, groupware and cooperative systems.

Critics of the re-engineering argue that projects for the re-engineering of company goals often do not reach and lead to massive layoffs. Despite the great attention with which the concept is followed, it may not meet expectations.

The reasons are, in the opinion of the critics:

• The concept is called no convincing arguments for the assumption that the inefficiency of the processes is the cause of the poor performance of companies.
• Most are the holistic processes in the " green table " developed without taking into account the already existing processes and procedures (where exactly is the intellectual premise that is demanded by Michael Hammer and James Champy ).