Hermes Group

Marc Dessing, and more

The Hermes Europe, formerly Hermes Logistics Group or Hermes, was founded in Hamburg in 1972 by Otto Versand and Werner Velbinger organization and is a 100 percent subsidiary of the Otto Group in the service segment.

Specializing the Hermes Europe has focused on the delivery of parcels to private individuals ( B2C and C2C sectors ). In addition, the company is also active in the delivery of catalogs, on the transport of furniture and large electrical appliances as well as logistics on land, at sea and in the air.

In fiscal year 2012 452 million items, including 417.1 million packages moving and a turnover of 1,928 million euros has been made in Europe. Thus, the Hermes Europe is Germany 's largest independent logistics service providers in the delivery of parcels to individuals.

History

On 1 June 1972, the Hermes package quick -Dienst GmbH & Co. KG was founded after a roughly five -year planning phase. At the end of Hermes had 20 branches. Three years after its foundation, ' Hermes package quick- service ' nationwide presence.

After the changeover on 1 July 1990 was the ' Hermes package quick- service ', the first parcel that could comprehensively serve customers in the GDR. This was done mainly with the newly founded subsidiaries ' Hermes Versand Service Berlin GmbH ', the makeshift office in Coburg and five new co- operations. Shortly afterwards it was renamed Hermes Versand Service.

In cooperation with Deutsche Bahn AG, the Hermes Delivery Service takes over since 1997, the door-to -door delivery of luggage, bikes and ski equipment. Strollers and surfboards are considered special baggage. Opening of the first ' Hermes parcel shops ' was on 1 February 1999.

In 2003, the Hermes company Hermes Versand Service, Hermes General Service, Hermes messenger services, the Hermes Transtore Service, Hermes Technical Support and primeMail under a common brand, were ' Hermes Logistics Group,' summarized. On 1 November 2003, the Hermes Logistics Group led the private service at a package store. Since September 2006, the shipment of Private services will be offered in various countries of the EU. On 1 July 2007, the Hermes Logistik GmbH Austria started its operations. In 2009 Parcelnet Ltd. was. Ltd. in Hermes. renamed and the Hermes - Porta a Porta S. p. A. was founded as a joint venture. From the Hermes Logistics Group, the Hermes Europe in 2009. In spring 2010, was founded as a joint venture between Hermes Europe and DPD, Hermes Russia.

In late autumn 2010 Hannover -Langenhagen opened the new North -HUB (main envelope basis) at the airport.

Network

The network in Germany consists of four regional hub (main envelope - base): the north -HUB in Langenhagen near Hannover, the western hub in the GER, the southern hub in Burgkunstadt and the East HUB in Haldensleben, as well as a Central Hub in Friedewald near Bad Hersfeld. You are connected to the 59 branches of the HTL, the 39 branches of the HES, the logistics center in wages, as well as the WZ ( goods distribution centers) of mail-order houses ( as Otto Versand, Baur Versand or QVC ) and the European Hermes companies.

The new north- HUB at Hanover -Langenhagen airport was opened in late fall 2010. Here are handled in the year with 150 employees, about 40 million shipments. In planning a new South West HUB is located in Bad Rappenau near Heilbronn.

The western hub in the GER is a logistics center, which is operated jointly by the Hermes Europe and QVC.

The network consists of a hub in Austria in Salzburg, which is connected with the five distribution centers ( SCs ) and the product distribution of the mail order companies, as well as with European Hermes companies. The cooperation partner, Gebrüder Weiss Linz takes the HUB - sorting of all mail order shipments of primondo group.

In the UK, two regional hubs and a central hub are operated in Peterborough and in Italy a HUB in Tribiano. You are connected to their accounts and the tool to be loaded ( goods distribution center ) of the mail order companies, as well as with European Hermes companies.

Group structure

Hermes Europe is organized as follows:

Hermes Germany

Hermes Germany is structured as follows:

Package

The Hermes Logistics Group Germany GmbH ( HLGD ) is responsible for the delivery of packages up to 31.5 kg. It operates 59 branches and more than 500 satellite depots (cooperative depots). Shipments are then passed on to independent deliverers (subcontractors ) that they should see the same day. The delivery area Germany is divided into four regions ( North, South, East and West ) and twelve areas.

Transport logistics

Hermes Transport Logistics GmbH ( HTL), with headquarters in Hamburg, was founded in 2008 by the integration of Otto International Logistics (OIL) in the transport logistics of the Hermes Logistics Group Germany. Responsible is the Hermes Transport Logistics for transportation within the Hermes Europe and the customs clearance of the goods to be transported. Therefore be used up to 8,000 its own swap bodies ( WAB) and 2500 semi-trailer. The distribution channels are out of the land transport, rail and sea or air.

Under ' click2transport ' may instruct transport companies online.

Furniture and large items

The setup Hermes Service GmbH & Co. KG (short: HES), with headquarters in wages / Westphalia, is a joint venture between the Hermes Logistics Group Germany GmbH and the singer Service GmbH ( 55:45 ). Within the Hermes Group HES is responsible for the business unit two-man handling. Companies, two logistics centers (wages and Ohrdruf ), 39 branches in Germany, seven international offices and a distribution center for Eastern Europe near Poznan. Of some three million deliveries account for 60 percent of the furniture segment and 30 percent on large household appliances. About the online portals ' ProfiGroßstückService Service ' ( commercial customers ) and ' private bulky items ' ( private customers ) Transport of large and bulky items can be ordered.

TNT Post

The TNT Post Holding Germany GmbH, formerly EP Euro Post AG & Co. KG, a joint venture between the Hermes Logistics Group Germany and the TNT NV ( 29:71 ). It offers the service of non- identical contents letters, the same content and advertising mail addressed catalogs over 50 grams. This service can currently only use companies, self-employed and government agencies. Farms are three custom sorting centers. The delivery take about 2500 's TNT Post mail carriers ( in metropolitan areas such as Hamburg and Frankfurt) and 150 delivery partner companies.

Fulfilment

The Hermes Fulfilment GmbH (until 1 October 2009: Hermes Warehousing Solutions GmbH - HWS) is a company established in Hamburg in March 2006, a 100% subsidiary of the Otto Group. She wraps per year from 60 million orders and processed 230 million movements with a product range of 500,000 items.

Hermes Fulfilment is active in the field of logistics and goods organized independently from the parent company. One focus is in the areas of Fulfillment and Multi- Channel Logistics.

Quality assurance

The testing institute Hansecontrol GmbH was founded in 1982.

Sourcing

Hermes -Otto International was founded as a service and trading company in Hamburg in 1966.

Ident service

Hermes Europe offers since 2009 the identity check in the delivery of mobile shipments and 18 products to end customers. Before the goods are handed over a check of the identity of the recipient based on his identity papers done.

Furthermore, Hermes offers in the Hermes parcel shops and delivering to your doorstep and an identity check that meets the requirements of the Money Laundering Act, to.

Hermes Austria

The Hermes Logistik GmbH in Austria, with its headquarters in Schwechat, is responsible for the delivery of packages up to 31.5 kg. The working group operates six distribution centers. Shipments are then passed on to the partner DPD or Österreichische Post AG, which they then deliver the same day.

Hermes UK

Hermes Ltd.. (formerly Parcelnet Ltd. ) is a logistics company in the UK. It was founded in 2000 by Speedlink & Direct Line and Otto UK and has its headquarters in Bradford. Specializing Hermes has Ltd.. on the delivery of parcels to individuals (B2C ). Companies are 16 depots and 135 satellite depots (cooperative depots). Shipments are then passed on to independent deliverers (subcontractors ), they observed the same day. The company supplies customers throughout the UK (including Northern Ireland, the Channel Islands and the Isle of Man). With the purchase of ' Redcats UK ' and ' TNT Post UK ' the delivery area has been greatly compressed.

Hermes Italy

Hermes - Porta a Porta S. p. A. is a logistics company in Italy, as a joint venture between Hermes Europe and Swiss Post International (70:30). Specializing Hermes - Porta a Porta has focused on the delivery of parcels to individuals (B2C ) sector. Establishments are 3 offices and more than 35 satellite depots (cooperative depots). Shipments are then passed on to independent deliverers (subcontractors ), they observed the same day. The delivery area Italy is divided into three regions ( North, South and East).

Swiss Post Porta a Porta S. p. A. is a logistics company in Italy, as a joint venture between Hermes Europe and Swiss Post International ( 30:70 ). Has specialized in the Swiss Post Porta a Porta on the transport and delivery of letters in Italy.

Hermes France

Mondial Relay is a logistics company in France. It was founded by 3 Suisses International ( a subsidiary of the Otto Group ) founded in 1997 and is headquartered in Hem, near the city of Lille. Has specialized Mondial Relay on the delivery of parcels to private individuals ( B2C and C2C sectors ). Operations are two package distribution centers and 20 turnstiles, which are distributed over the whole of France. Shipments are passed on to delivery partners that they find on the same day. Mondial Relay is also represented in Spain, Luxembourg and Portugal. In Belgium Mondial Relay works with the Belgian services company AMP.

Hermes Russia

As a joint venture between Hermes Europe and Russia DPD, Hermes was founded. But the logistics center of the Otto Group in Tver is used as a transshipment center. The delivery will follow on the hermes own package stores or via the partner Potschta Rossii, the Russian Post.

Hermes parcel shop

A Hermes parcel shop serves as a delivery point for parcels and small packages from private persons. Order customers of the Otto Group and customers of Amazon.com, Inc. may use a Hermes Package Store as the delivery address or delivery point of returns. Currently in Germany there are over 14,000 parcel shops in Austria around 1600, in France about 3800 ( Relay shops ), in Russia about 15 companies are those, for example, petrol stations, kiosks or cleanings. In the package store discontinued packets can be sent across Europe Germany and with restrictions, orders will be shipped only in Germany. The packages may weigh more than 25 kg and have a maximum of 120 cm (longest shortest side plus ). Also accessories such as boxes will be offered. Private users can print their own parcel, saving between 20 cents and one Euro per package when using an internet mask and its own printer. Included in the shipping price is insurance ( liability to 500 € ) and the tracking of the package. Payment is in cash only.

In the UK and in Italy a Parcel Shop network is set up.

Environmental Commitment

According to the corporate and environmental guidelines, the Hermes Europe certification according to ISO 14001 (optimization with respect to waste, electricity, heating and water).

Sponsor

Since January 1, 2013 Hermes is the official premium partner of the German Bundesliga. The contract will run until the end of the season 2016/2017.

The Hermes Europe supported from 2007 to 2012, the Hermes Attempto Racing Team. The Hermes - face in Germany 's Mika Hakkinen, in Austria it was from 2007 to 2011 Niki Lauda. Both were to see commercials in the Hermes Logistics Group.

Delivery in Germany

The delivery of the items is more and more about independent contractors. This deal seasonally depending on the size of Zustellgebietes several messengers. In most cases, extra earnings are established for this activity. But there are also awarded contracts to other subs, so-called sub ​​-Subs. Delivery is to a large extent by private car.

Criticism

In the cross- shipments and monitor has been reported on the progress of deliveries. Thus Hermes award their delivery orders to so-called satellite depot operators, which in turn awarded further contracts to subcontractors, which in turn subcontracted sub- subcontractors. This constellation most deliverers have no legal relationship with Hermes, that is, the remuneration of delivery in these cases is a matter for the satellite depot operators. In this context, the issue was addressed bogus self-employment as well as reports on several methods for withholding of pay.

On August 3, 2011 First in the show ARD -exclusiv also reported on cases of exploitation of Hermes courier drivers with the help of a business model that is based on false self with the help of several levels of sub-companies. In particular, it was criticized that the amount that Hermes pays its satellite depot operators for the delivery of a package is not sufficient to ensure an adequate return for their commissioned or employed courier driver. Collectively agreed minimum wages and social insurance labor relations were bypassed in the documented examples.

In his broadcast of August 25, 2011 took the monitor that it is not just about individual cases in the previously documented cases of wage dumping and exploitation of Hermes courier drivers, but that these business models of Hermes are everywhere forced aware of in order to increase corporate profits by lower to reduce personnel costs. In this context, the otherwise socially engaged Michael Otto denies repeatedly criticized and questioned because he knows as the main shareholder and CEO of the Otto Group, the states at Hermes for several years, tolerated and partly public.