Interactive Intelligence

Interactive Intelligence is an American software company that offers complete solutions for companies in the telecommunications sector. The company was founded in 1994 by Donald Brown and is headquartered in Indianapolis, Indiana. The German representation is based in Frankfurt am Main. The company employs approximately 1,500 employees and generated sales of EUR converted over 176 million in 2012. The IPO ( NASDAQ: ININ ) on 23 September 1999.

Products and services

The products and services of Interactive Intelligence cover the following four areas:

• Contact Center Solutions
• Unified communications solutions for companies
• Process Optimization
• Contact Center Solutions from the Cloud

The company maintains this strategic partnerships with companies such as IBM, Salesforce.com, Microsoft and Oracle.

Awards

The company has been chosen in 2011 by Forbes Magazine to eighth place the list of " Americas Best Small Companies ".

In addition, Interactive Intelligence reached rank 208 in the published by Software Magazine in 2012 list of the world's top 500 software and service provider.

Interactive Intelligence Foundation

In 2010, the company announced the creation of the Interactive Intelligence Foundation. According to information The primary goal of the Foundation is to support young people at risk.