Kepner-Tregoe
Kepner -Tregoe ( also sometimes called KT- analysis) a company that specializes in problem solving (also sometimes known as a method for problem solving ).
Kepner -Tregoe was founded in 1958 by Charles Kepner and Benjamin Tregoe. The two founders are considered pioneers of the rational working methods and have researched and visualizes the fundamental solution mindsets of people. The company has its global headquarters in Princeton, New Jersey. The European headquarters is located in Maidenhead, UK. There are also offices in Europe in Germany, the Netherlands, France, Ireland and Switzerland.
In the area of these thought processes problem analysis, decision analysis, Rational project management, analysis apply Potential problems, situation analysis, strategy formulation and implementation, and vm as basic methods to build lasting thought processes.
The term " Kepner -Tregoe " there are several methods to different " tasks " to solve. Basically, the term "problem" is distinguished from "decision". Different tasks faced by people who basically need different approaches. The execution of these tasks requires partly different processes. It is precisely this difference is illustrated by the situation analysis. In addition, the classified objects can be achieved by various processes.
The problem analysis is now considered "best practice" in the context of operational and service excellence. It allows for the identification of unknown causes, in order to eliminate this, then. Inter alia is recommended that the analysis of the problem of Kepner -Tregoe for use in Problem Management ITIL.
Decision analysis provides a rational claim for the best available solution to be implemented.
Situation analysis determines all necessary tasks, clarifies and prioritizes them, puts them in a special to-do list, the so-called Action Item List ( AIL ), represents and prepares the solution with the right tools.
The analysis of potential problems is a process to avoid future problems and be prepared in case of emergency on the damage reduction.
Similar methods
- Cost-benefit analysis
- Analytic Hierarchy Process
- 8D Report
- Design for Six Sigma